Problem with embedded digit span experiment data

Hello. I have a survey with an embedded digit span task. I have set the parameters as suggested on this (https://www.psytoolkit.org/experiment-library/digitspan.html) page and yet I am only getting the total time it takes each participant to do the digit span task, I am not getting their total digit span amount when I download the data. Moreover, if I am correct I should get files with the mean, median etc when I download my data but I am not getting them, just 2 files called 'data'.
Any help with this would be greatly appreciated.