Problem with sounds playing when they shouldn't

Adam
Guest

Problem with sounds playing when they shouldn't May 4, 2020 14:56:25 GMT

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Post by Adam on May 4, 2020 14:56:25 GMT

We're not using any sounds in code.

That said, when we run an experiment in full screen mode on Safari (Mac), a sound plays every time a key is pressed. The keys are being processed correctly in the experiment.

The sounds do not play if we turn off fullscreen mode.

Adam Guest	Problem with sounds playing when they shouldn't May 4, 2020 14:59:55 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Adam on May 4, 2020 14:59:55 GMT Also should have added: These sounds do not play in fullscreen mode in Chrome or FireFox.

PsyToolkit
Administrator

Posts: 547

Problem with sounds playing when they shouldn't May 4, 2020 17:15:06 GMT

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Post by PsyToolkit on May 4, 2020 17:15:06 GMT

Dear Adam, I have never heard of this problem, it sounds like something very particular. Safari used to be a poor browser because it does not always follow the same standards for fullscreen mode (for a long time they did not support it at all). That is why there is an option in PsyToolkit not to allow people starting a survey with Safari.

Anyway, please send me your experiment via psytoolkit@gmx.com, I would like to check what might be going on.

Adam Guest	Problem with sounds playing when they shouldn't May 4, 2020 18:36:47 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Adam on May 4, 2020 18:36:47 GMT Thank you, I sent a bug report from my account within PsyToolkit and referenced this thread.

Problem with sounds playing when they shouldn't

Post by Adam on May 4, 2020 14:56:25 GMT

Post by Adam on May 4, 2020 14:59:55 GMT

Post by PsyToolkit on May 4, 2020 17:15:06 GMT

Post by Adam on May 4, 2020 18:36:47 GMT