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Post by joannakubiak on May 17, 2021 20:52:04 GMT
Hello,
I set up the survey with the Flanker task, which is repeated twice. I run it few times and every time it worked. Today, my participants reported that after the Flanker task they got info: Wait a sec and it just did work since then. I have tried it and I experienced exactly the same situation. Does anyone know what the cause could be?
Thanks a lot.
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Post by PsyToolkit on May 29, 2021 19:57:27 GMT
It is difficult to know without exact detailed information. I will have a look at your account to see if there is anything strange going on and contact you via your email (given that this seems to be a very unique issue).
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klara
New Member
Posts: 2
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Post by klara on Jul 8, 2021 16:32:05 GMT
Hello,
I am also experiencing the same issue with my surveys/experiments. Once I follow the experiment link, I am able to view the survey intro screen and type in a study ID, but then I am unable to begin the experiment (the "wait a second screen" remains).
I've tried this using different internet networks and different computers but the same issue is occurring for each of my experiments.
Please let me know if there is a way to trouble shoot this and thank you in advance for your help!
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cathy
New Member
Posts: 1
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Post by cathy on Jul 8, 2021 19:54:18 GMT
I am also having this problem. We have three different surveys each of them containing response time tasks for three different experiments. They have all worked well so far. Today when we click on the links our participants can fill in initial information, but when they click to start the behavioral task, it hangs. I have already reported along with account details to Psytoolkit - but thought this information may help others.
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klara
New Member
Posts: 2
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Post by klara on Jul 8, 2021 20:11:09 GMT
thank you Cathy, I have also sent a report in about this issue. Hopefully it can be resolved soon!
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