Post by Rosie on Apr 14, 2020 17:53:48 GMT
Hi,
Whenever I download the data in excel it just says that it is corrupt and cannot be opened. Has this happened to anyone else? Is there a way to solve this?
Also when I do find a way to view the results: by importing them into excel via the from text/CVS button, there are entries that I know for sure should have data recorded but come back null.
Could this be what is corrupt? That some of the data wasn't recorded?? Then again there are some entries that capture the data well, so its not that it doesn't work every time, it just seems like it doesn't work all the time.
Is there a backup data place, so that my participant data doesn't get lost completely if I see it as null??
Thank you
Rosie
Whenever I download the data in excel it just says that it is corrupt and cannot be opened. Has this happened to anyone else? Is there a way to solve this?
Also when I do find a way to view the results: by importing them into excel via the from text/CVS button, there are entries that I know for sure should have data recorded but come back null.
Could this be what is corrupt? That some of the data wasn't recorded?? Then again there are some entries that capture the data well, so its not that it doesn't work every time, it just seems like it doesn't work all the time.
Is there a backup data place, so that my participant data doesn't get lost completely if I see it as null??
Thank you
Rosie