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Post by atefeh on Aug 3, 2019 14:11:55 GMT
Hi Dr Stoet,
something odd and annoying! I seemingly successfully delete a survey, but it is not removed from my panel! I did the deletion several times and got the message "survey deleted", but the survey is still there in my panel! could you please tell what's wrong with it?
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Post by PsyToolkit on Aug 3, 2019 17:25:16 GMT
Hello Atefa,
I checked your account. It seems you deleted the survey data. That means, you told PsyToolkit to delete the collected data. If you want to completely delete your survey, you need to go on the left-side panel and under "actions", there is a delete option. Use that and then you can delete the whole survey.
Does that help?
Gijsbert Stoet
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Post by atefeh on Aug 4, 2019 6:18:11 GMT
Hello Atefa, I checked your account. It seems you deleted the survey data. That means, you told PsyToolkit to delete the collected data. If you want to completely delete your survey, you need to go on the left-side panel and under "actions", there is a delete option. Use that and then you can delete the whole survey. Does that help? Gijsbert Stoet Thank you Dr Steot, I did it several times! I deleted the data and the survey itself, and I got the message "survey deleted" each time I deleted the survey! But the survey is still on my panel.
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Post by PsyToolkit on Aug 4, 2019 8:15:35 GMT
Hello Atefa,
Can you please send the name of your survey to psytoolkit@gmx.com that you are trying to delete? Then I will try to see what is going on.
Gijsbert Stoet
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Post by atefeh on Aug 9, 2019 13:10:47 GMT
Many thanks Dr Stoet.
the survey name is "test".
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Post by PsyToolkit on Aug 11, 2019 8:07:27 GMT
Deleting a survey completely must be done as follows:
1) Click on your specific survey in the list of your surveys
2) Then click in the left-hand menus on "Delete" in the "Actions" box
3) Then you get a box to confirm that you want to delete it
Now refresh you screen and your survey does not longer show up.
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Post by atefeh on Aug 27, 2019 10:55:07 GMT
Hi again professor Stoet.
Hope you had a lovely holiday.
I have recently sent you a video of my problem with deleting a survey. I just want to let you know that, though it is kinda weird, when I renamed the survey "test", say to my own name "atefeh", the deletion procedure worked!! In fact, I had no problem with deleting any other survey except with the one that I finally renamed and deleted!
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